Symantec endpoint protection not delete old virus definitions

It just appears this one client isn't clearing old definitions at all. How to clear out definitions for a Symantec Endpoint Protection When I get to Step 4 and clearing out those old folders, I get "Folder Access Denied, you need permission to perform this action.

You Require permission from Administrators to make changes to this folder. I am logged in as Admin, but it appears this folder is protected by UAC. Running command prompt as an Admin can trying deleting them from there I also get access denied.

OK, just did it my own way. Being a virtual machine, I just turned it off, mounted the VMDK file on another machine, deleted the filese, removed it from that VM, and booted it back up. Now I am good to go. Yes by defaults in that directory it contains 3 virus Definitions update, is there any reason why it stores 3 instead of just two to reduce some disk space? Skip to main content Press Enter. Sign in. Skip auxiliary navigation Press Enter. Skip main navigation Press Enter.

Toggle navigation. Search Options. Endpoint Protection. Expand all Collapse all sort by most recent sort by thread. To configure the disk space use It just appears Yes by defaults in that directory it contains 3 virus Definitions update, is there any reason why Old Definitions Eating up Disk Space. Broadcom Employee. Migration User. Posted Aug 14, AM. Reply Reply Privately Options Dropdown.

If these steps fail, enable communication module logging and set to "debug" as per article ID: Once enabled, re-attempt to run LiveUpdate. Or, if managed, wait up to 2 heartbeat cycles.

Once complete collect the resulting logs, preferably by collecting a full symdiag. Then create a case with technical support with the data attached. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience. Fix corrupt definitions on Endpoint Protection clients. Endpoint Protection.